Contacts for noise pollution
Find the relevant authorities that regulate noise pollution.
Where noise pollution (combined with another form of pollution) causes or threatens material harm to the environment, a number of authorities must be notified - see duty to notify.
Members of the public wishing to report or inquire about noise pollution should contact the organisation responsible for its regulation, as set out below.
| Noise source | Contact |
|---|---|
| Large industrial complexes | EPA Environment Line: 131 555 |
| Smaller factories and backyard workshops | Local council |
| Commercial premises - ventilation, air conditioning, refrigeration | Local council |
| Pubs, clubs or licensed premises - loud music or patron noise | Liquor & Gaming NSW 1300 024 720 Email [email protected] |
| Aircraft in flight, taxiing, taking off and landing | Airservices Australia: 1800 802 584 |
Noisy motor vehicles (including trail bikes) in a public place, such as:
| EPA Environment Line: 131 555 Police Assistance Line: 131 444 |
| Noisy motor vehicles (including trail bikes) on private property | Police Assistance Line: 131 444 |
| Noisy exhaust | Environment Line 131 555 Online form |
| Road traffic: local roads | Local council |
| Road traffic: freeways, tollways, main roads |
|
| Rail noise | To report an issue with noise or air emissions from the rail network, contact the rail operator or the EPA Environment Line on 131 555 or at [email protected] |
| Naval vessels | Defence Department, phone: 1300 333 362 |
| Container and passenger ships | Ports Authority of NSW Sydney: (02) 9296 4999 Port Kembla: (02) 4275 0100 Newcastle: (02) 4985 8222 |
| Recreational boating, jet skis | Transport for NSW |
| Amplified music from vessels | For liquor licensed vessels: Liquor and Gaming NSW For non-liquor licensed vessels: |
Road construction:
| EPA Environment Line |
| Building construction | EPA Environment Line: 131 555 |
| Major public infrastructure | EPA Environment Line: 131 555 |
| Motor sports and gun/rifle/pistol clubs | Local council |
| Sporting facilities | Local council |
| Aquatic motorised sporting events | Transport for NSW |
| Concert facilities | Local council |
| Concerts at major state venues (e.g. SCG, the Domain, Centennial Park, Moore Park) | EPA Environment Line 131 555 |
| Entertainment activities at Sydney Olympic Park | Sydney Olympic Park Authority (02) 9714 7310 Online form |
| Noise from residential premises, animal noise, barking dogs, power tools, loud music, air conditioners, pool pumps, etc. | Police Assistance Line |
| Building intruder or car alarms | Police Assistance Line |