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Tracking the progress of your changes using simple data collection methods can show you whether your customer base is responding to your reusables campaign.

Encouraging reusables is an easy way to make your café more sustainable. You’ll make an impact on the environment, reduce packaging costs and help your customers drive positive change in their local community.

By supporting café owners to promote sustainable alternatives to take-away coffee cups, the Reusable Café Project saw reusable cups increase from an average of 13% of coffees to 30%, with some cafés serving up to 60% of coffees in a reusable cup.

In this case study, we shine the spotlight on two Paddington businesses, Tuckerbox and Wolf Café, and a new initiative, the Paddo Cup Project, which was set up by the local chamber of commerce.

The project team noticed a common theme when meeting with café owners: reusable use was impacted by the COVID-19 pandemic, when some businesses stopped accepting keep cups and the like, in case there was a contamination risk.

The owner of a former waste oil refinery in Rutherford has been convicted for failing to comply with a clean-up notice and a prohibition notice.

Cat & Cow opened as a reusable-cup-only café in August 2019, after fitting out the premises using recycled materials and second-hand equipment.

Café owners often defer to common myths and misconceptions when thinking about incorporating reusables. Myths usually reflect a fear of change, rather than the reality of the situation.

Learn our best advice on starting a reusable initiative at your café.

This how-to guide outlines the things you can do right now to eliminate several single-use items. It also introduces initiatives which are not yet widely available in NSW, but well worth exploring for future use.