Material recovery facility operators
Information for material recovery facility operators about roles and responsibilities in the Return and Earn container deposit scheme, how to claim processing refunds and how refunds are calculated.
Become a Material Recovery Facility Operator
Contact the scheme coordinator Exchange for Change to become a Material Recovery Facility (MRF) operator and be part of the Return and Earn container deposit scheme.
Material Recovery Facility Operators are an important part of the Return and Earn container deposit scheme. They work by agreement with councils to process and claim refunds for eligible containers collected through kerbside collections.
Material Recovery Facility Processing Refund Protocol
The Container Deposit Scheme Material Recovery Facility Processing Protocol sets out:
- who the protocol applies to – MRF operators that do not operate a bottle crushing service of alternative waste treatment (AWT) plant
- how Exchange for Change decides amounts payable to material recovery facility (MRF) operators
- the process MRF operators must use to claim and receive processing refunds
Exchange for Change pays processing refunds to MRF operators for containers they collect when requirements of the Waste Avoidance and Resource Recovery Act 2001, Regulation and MRF Protocol are complied with.
Bottle crushing service operators should refer to the Bottle Crushing Service Operator Processing Refund Protocol (PDF ).
The current MRF Protocol was gazetted on 1 April 2022.
Roles and responsibilities
Claim a processing refund
MRF operators can claim a processing refund if they
- have confirmed their eligibility to claim at least 28 days before the first claim
- have an agreement in place with the local councils it collects materials from
The key responsibilities of the MRF operator are to:
- ensure each MRF operated by the MRF operator is eligible for claiming processing refunds
- apply and receive approval from the EPA for each MRF that does not have a relevant environment protection licence
- confirm eligibility to claim with Exchange for Change and notify of any changes
- measure input materials and output materials using calibrated and verified equipment.
- seek and receive approval from Exchange for Change if using equipment other than a weighbridge
- measure stock on hand using a methodology agreed by the Scheme Coordinator
- report inputs, outputs and stock on hand to Exchange for Change within the timeframes required
- separate and quarantine Non-Claimable Material. Seek and receive approval from Exchange for Change if using an alternative method of separating Non-Claimable Material
- inform Exchange for Change of the claim method (weight or direct count) that will be used at each of the operator’s MRFs
- apply and receive approval for an Inter-MRF transfer if planning to transport materials to a different MRF operator facility (where relevant circumstances exist)
- make a quarterly claim in accordance with the Act, Regulation and Protocol
- follow the dispute resolution process prescribed in the Protocol.
The EPA’s key responsibilities are to:
- develop, review and publish the Protocol
- develop and publish the Sampling Strategy
- assess and approve or refuse MRF operators that do not hold a relevant environment protection licence or written approval
- assess and approve or refuse eligible container factor applications
- monitor and enforce compliance with the Act, Regulation and Protocol.
Exchange for Change is contracted by the NSW Government to deliver key parts of the Scheme.
The Scheme Coordinator's key responsibilities are to
- interpret and apply the Protocol to determine the refund payable to MRF operators
- determine and publish the eligible container factors for output material types
- manage the Council Agreements Register between NSW local councils and MRFs
- establish and maintain a system for MRF operators to submit information and apply for processing refunds
- assess and approve or refuse MRF operator requests to use measuring equipment other than a weighbridge
- assess and approve or refuse MRF operator requests to use an alternative method of separating Non-Claimable Material
- assess and approve or refuse processing refund claims made by MRF operators against the requirements of the Act, Regulation and the Protocol
- make adjustments to claims based on the requirements in the Act, Regulation and Protocol and any non-compliance
- pay refund amounts for approved claims
- reconcile payments of processing refunds
- receive and review monthly, quarterly and annual reports from MRF operators
- appoint independent auditors to conduct sampling to allow the EPA to calculate the eligible container factor
- develop and implement an audit plan for auditing MRF operators and oversee assurance activities to ensure MRF operators comply with the Protocol
- assess and approve Inter-MRF Transfers
- follow the dispute resolution process prescribed in the Protocol.
Eligible container factor
Eligible container factors are state-wide averages of the number of eligible containers in each kilogram of a material type (e.g. glass or PET). They are used to calculate how much a MRF operator can claim when the MRF operator uses the ‘weight’ method.
These factors are calculated by Exchange for Change using sampling data collected from MRFs and kerbside audits.
Eligible container factors are published quarterly.
Application for new eligible container factor
Requests for new eligible container factor (ECF) material types can be requested by completing the Application for Container Factor – Material type form and submitting to the EPA.
MRF processing refund protocol – sampling strategy
The Material recovery facility processing refund protocol – Sampling strategy (PDF 1.6MB) sets out the theory and methodology for the development of sampling. Sampling is then implemented to generate the data for the development of the eligible container factors.
Sampling costs are shared by MRF operators based on the formula published in the Protocol.
- A MRF operator that introduces a new container factor may need to pay additional costs to meet sampling requirements.
- The sampling cost deduction is calculated for the entire quarterly claim period.
- The sampling cost per container is calculated by dividing the total cost incurred by the Scheme Coordinator to undertake the sampling for the quarterly claim period by the total estimated number of eligible containers recycled by MRF operators making a claim, or delivered to a recycling facility in Australia or consigned for transport to a recycling facility in a foreign country during that quarterly claim period.
Bottle Crushing Service Operators Processing Refund Protocol
The Protocol does not apply to MRF operators that are a Bottle Crushing Service (BCS) operator or an alternative waste treatment (AWT) plant operator. Bottle crushing service operators should refer to the current Bottle Crushing Service Operator Processing Refund Protocol.
The Bottle Crushing Service Operator Processing Refund Protocol (PDF 521KB) allows these operators to claim processing refunds for the eligible containers they collect. The Protocol sets out the methodology to be applied in determining amounts payable as processing refunds and requirements for record keeping and auditing.
Bottle Crushers annual recycling statement
An Annual Recycling Statement must be submitted on the Bottle Crushers annual recycling statement within 60 calendar days of the end of each year ended 30 June.
See Guidance notes (PDF 114KB)
Submit to [email protected] and [email protected]
Reporting and change applications
Reporting
MRF operators are required to report to Exchange for Change on a monthly and annual basis. Reporting requirements must include a breakdown for each facility for which the MRF operator is claiming.
Exchange for Change may provide information reported by any MRF operator to the EPA at any time.
Applications
Applications for changes or confirmation of eligibility can be made by contacting the Scheme Coordinator.
The Refund Sharing Agreement and Processing Agreement Notification Form can be accessed on the Exchange for Change website.
All forms referred to in the Protocol, except the Application for Container Factor – Material type, are available from Exchange for Change.
More information
Contact [email protected]
or
[email protected]