Report pollution

If you are concerned about pollution you see, you should contact the source or person causing the problem, unless it is an emergency. Use these contact numbers when an approach to the person causing the problem has not been or is unlikely to be successful.

If you observe pollution

Note as many details of the incident as possible, including time, date, location, descriptions of the people involved, vehicles and number plates and anything else noticed.

For major pollution incidents

If the incident presents an immediate threat to human health or property, such as toxic fumes or a large chemical spill, call 000 to report it immediately to emergency services. As first responders, Fire and Rescue NSW, the NSW Police and the NSW Ambulance Service are responsible for controlling and containing incidents.

Report to the responsible organisation

If the incident is not an emergency, report it to the organisation responsible for regulating pollution from that activity.

If you or your company cause pollution

Anyone engaged in an activity resulting in a pollution incident has a duty to report the incident. If you occupy land where a pollution incident occurs you must also report it. Failure to do so is an offence and carries a fine.

If you hold an environment protection licence

Call the EPA on 131 555.

If you don't hold an environment protection licence

Call your local council.


Contact the Environment Line at any time.
By phone: 131 555
By email: