EPA contacts and services

All general enquiries

  • Phone 131 555 (or (02) 9995 5555 from outside NSW).
  • Email info@epa.nsw.gov.au (please state what you are enquiring about in the subject line).
  • Post your query to EPA Head Office, Locked Bag 5022, Parramatta NSW 2124
  • Use our online form.
  • Visit your local EPA office.

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

  • TTY users should phone 133 677, then ask for 131 555.
  • Speak and listen users should phone 1300 555 727, then ask for 131 555.


Report pollution

To report pollution in NSW, phone 131 555 or (02) 9995 5555 from outside NSW (24 hours a day, 7 days a week).


For information and resources, visit Environment Line or phone 131 555.

EPA staff

To contact an EPA staff member, phone the main switchboard on (02) 9995 5000 or visit your local EPA office.


To contact the EPA media unit, phone (02) 9995 6415 (including after hours) or email PublicAffairsSection@epa.nsw.gov.au

EPA Connect e-newsletter

Provides easily accessible information to EPA stakeholders and the general community about the EPA, its work and latest initiatives. To provide input or ask questions about the newsletter content email epa.connect@epa.nsw.gov.au.

Format: HTML
Frequency: quarterly

Have your say

To comment on proposed new policies and legislation, visit public consultations.


Subpoenas to the EPA should be issued to The Proper Officer, Environment Protection Authority.

Subpoenas must be accompanied by the appropriate conduct money. Cash will not be accepted. 

Please note – we strongly recommend all subpoenas are emailed to us. Subpoenas sent by mail or hand delivered to our office may be delayed due to reduced staffing levels in our office during the COVID-19 outbreak.

Until further notice, please do not send conduct money (cheque) via mail. Once we receive the subpoena we will be in contact with you to provide you instructions and our account details for you to deposit conduct money via bank transfer.

Subpoenas can be served on the EPA

  • By email to legalservices.digitalmail@epa.nsw.gov.au
  • In person to the EPA’s head office located at 6 Parramatta Square, 10 Darcy Street, Parramatta NSW or to any other EPA office.
  • By mail to Locked Bag 5022, Parramatta NSW 2124.

For enquiries contact the Legal Services Branch on (02) 9995 5000.

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