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Environment Protection Authority

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Waste and recycling

WasteLocate: Frequently asked questions

Find answers to frequently asked questions about WasteLocate, our online tool for reporting transport of waste tyres and asbestos waste in NSW.

How do I find out more about WasteLocate?

You can read more information, watch a short animation and access brochures about WasteLocate on the transporting waste tyres or asbestos webpage and in the Asbestos and Waste Tyres Guidelines. For more specific information, including how-to videos, see the Using WasteLocate for asbestos waste industry and Using asteLocate for waste tyres industry pages.

How do I register?

Register on the WasteLocate website. Online registration for WasteLocate takes about 2-3 minutes and you will get a confirmation email to let you know your account has been set up.

Do I need to use WasteLocate if I am outside the levy paying area?

Yes. WasteLocate applies across the whole of NSW for the transportation of all waste tyres or asbestos waste that meet the thresholds in the Protection of the Environment Operations (Waste) Regulation 2014 (the Waste Regulation).

The thresholds are:

  • waste tyres greater than 200 kilograms or more than 20 wast tyres, whichever weighs less
  • more than 100 kilograms of asbestos waste or more than 10 square metres of asbestos sheeting.

Do I have to use WasteLocate for the movement of waste tyres and asbestos waste interstate?

No. WasteLocate is to report on transportation only within NSW of waste tyres or asbestos waste For interstate transport, other mandatory reporting and tracking requirements apply under Part 4 of the Waste Regulation. The EPA's Online Waste Tracking System should be used for interstate transport.

I am a householder with waste tyres or asbestos waste to dispose of. Do I need to use WasteLocate?

If your waste load meets the above thresholds, your contractor will be required to use WasteLocate. If you are the one transporting the waste, you must register for WasteLocate.

It is your right to ask whoever removes your waste for a WasteLocate consignment number. If you want to, you can use this number to track the load to make sure it has reached its intended destination. If you think your waste is at the threshold and you are not given a consignment number when requested you can report the operator to the EPA on 131 555 for investigation.

What if I don't have a smartphone or tablet computer?

You must use a smartphone or tablet that connects to the internet (any brand) for WasteLocate if you transport asbestos waste and/or waste tyres over the thresholds in the Waste Regulation. WasteLocate is designed for use on devices running the latest versions of internet browsers Chrome, Firefox, Internet Explorer or Safari.

Who needs to get a QR2id plate?

Facilities receiving waste tyres or asbestos waste above the thresholds in the Waste Regulation must get a QR2id plate. Tyre retail outlets are not required to get a QR2id plate but can get one if they see it as a benefit.

How do I order a QR2id plate?

Order a QR2id plate via the WasteLocate website or by calling Amtac Professional Services on 1800 420 380.

Can I still use WasteLocate in areas without mobile network reception?

Yes. In areas without mobile reception, an offline mode will be available for users to create consignments and make deliveries. It allows the user to comply with the Waste Regulation, and once they have reached reception, it will upload that data.

I am an occupier of a receiving facility. What do I need to do if someone doesn't scan our QR2id plate?

  • Do not turn away a load because the individual has not scanned your QR2id plate. If they have created a consignment in WasteLocate, they also have the option of using the plate Serial Number as an alternative to scanning (see plate for details).
  • You are not required to interact with the individual that has failed to scan your QR2id plate, but it may be useful to inform them of WasteLocate.
  • You are required to record basic information about these loads for the EPA. Details of these requirements are in the Asbestos and Waste Tyres Guidelines

Where do I go for additional information or support?

Page last updated: 15 July 2016