Material recovery facility operator

A "material recovery facility operator" (MRF) means:

  1. a person who carries on a business that is or includes the processing for reuse or recycling of domestic waste designated for recycling and collected by that or any other person during the course of domestic waste management services and who:
    1. holds an environment protection licence under the Protection of the Environment Operations Act 1997 authorising the processing of the waste (otherwise than by thermal treatment) at specified premises, or
    2. is approved in writing by the EPA as a material recovery facility operator for the purposes of this Part, or
  2. any other person of a class prescribed by the regulations.

MRF Processing Refund Protocol

Under section 28 of the Waste Avoidance and Resource Recovery Act 2001, the Scheme Coordinator is required to pay processing refunds to MRF operators for the containers they collect. A Protocol (PDF 1.2MB) has been developed which sets out the methodology to be applied in determining the amounts payable to MRF operators as processing refunds.

Note: While alternative waste treatment plant operators and bottle crushing service operators are prescribed as MRF operators under the Waste Avoidance and Resource Recovery (Container Deposit Scheme) Regulation 2017, the MRF Protocol does not apply to them. A separate protocol will be developed for these operators and the EPA will be in contact to discuss possible options.

MRF operator registration

Registrations have now closed for MRF operators intending to make a claim in the first quarter (1 December 2017 to 31 March 2018).

If you did not register, but intend to claim using the MRF Protocol in the future, email

Information for auditors – by 10 November 2017

All MRF operators must complete the NSW Container Deposit Scheme – Information for Auditors Form and submit it by 10 November 2017. This form will provide sampling auditors with the necessary information to ensure that during facility visits, the collection, sorting and counting of samples is safe, efficient, and minimises the impact on the operation of the facility.

Stock on hand assessment – 30 November 2017

MRF operators cannot claim material received, processed, or stockpiled at the MRF prior to the scheme commencement date of 1 December 2017. All MRF operators must complete a stock on hand assessment on 30 November 2017 and submit it to the EPA by 4 December 2017 using the NSW Container Deposit Scheme – Stock on hand assessment form.

Double counting

If you make a claim under the MRF Protocol for a particular output material type, you cannot remove eligible containers of that same material type from the MRF and redeem them at a collection point – this is considered double counting. Double counting is a serious offence and significant penalties apply.

Forms for MRF operators


Submit to


Submission method

Information for auditors form



This form was emailed to all operators and must be submitted by 10 November 2017.

By email to


Stock on hand assessment form



Stock on hand assessment must be completed on 30 November 2017.

Form must be submitted by 4 December 2017

By email to


Monthly reporting

Scheme Coordinator


Operators must report:

(1) The total measured weight of each relevant output material type (excluding any ‘Scheme material’) delivered from the MRF for reuse or recycling

(2) The total measured weight of ‘Scheme material’ delivered from the MRF by output material type

to the Scheme Coordinator via the reporting portal within 14 days after the end of each month.

Via the reporting portal link that will be available at

Quarterly claim form


Scheme Coordinator


Quarterly claims must be submitted via the reporting portal within 28 calendar days of the end of the quarter.

Via the reporting portal link that will be available at

MRF claim method nomination form


As part of the initial registration process, MRF operators nominated the claim method for each material type. To change the nominated method, complete and submit the form at least 28 calendar days before the commencement of the quarter for which the changed method will be used.

By email to

MRF output material type assessment form


To apply to have a new output material type assessed for inclusion in the list of material types complete and submit the form at least 28 calendar days before the commencement of the first quarter that a processing refund claim for the new output material will be lodged.

By email to

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