Healthy Environment, Healthy Community, Healthy Business

Environment Protection Authority

Contacts for noise pollution

Where noise pollution (combined with another form of pollution) causes or threatens material harm to the environment, a number of authorities must be notified - see duty to notify.

Members of the public wishing to report or inquire about noise pollution should contact the organisation responsible for its regulation, as set out below.

Noise source

Contact

Industrial/commercial noise

Large industrial complexes

EPA Environment Line: 131 555

Smaller factories and backyard workshops

Local council

Commercial premises - ventilation, air conditioning, refrigeration

Local council

Pub, club or licensed premises - loud music or patron noise

Office of Liquor, Racing and Gaming
(02) 9995 0300
Online form
Email

Transport noise

Aircraft in flight, taxiing, taking off and landing

National Noise Inquiry Line: 1300 302 240

Noisy motor vehicles (including trail bikes) in a public place, such as:

  • roads, verges and car parks
  • off road, including parks and reserves

EPA Environment Line: 131 555 

Police Assistance Line: 131 444

Local council

Noisy motor vehicles (including trail bikes) on private property

Police Assistance Line: 131 444

Local council

Noisy exhaust

Environment Line
131 555
Online form

Road traffic: local roads

Local council

Road traffic: freeways, tollways, main roads 

Roads and Maritime Services
Environmental Hotline: 1300 308 349

Rail noise

EPA Environment Line: 131 555 

Rail Greenline: 1300 656 999, Online form 

Australian Rail Track Corporation EnviroLine: 1300 550 402

Naval vessels

Defence Department, phone: 1300 333 362

Container and passenger ships

Ports Corporation
Sydney: (02) 9296 4999
Port Kembla: (02) 4275 0100
Newcastle: 1800 048 205

Recreational boating, jet skis

Roads and Maritime Services
Info Line: 131 256

Amplified music from vessels

Roads and Maritime Services
Info Line: 131 256


Water Police
(02) 9320 7499

 

Local council

Construction noise

Road construction:

  • freeways and tollways 
  • main roads  
  • other roads

EPA Environment Line
131 555

 

Roads and Maritime Services
Environmental Hotline: 1300 308 349

Local council

Building construction

Local council


EPA Environment Line: 131 555

Major public infrastructure

EPA Environment Line: 131 555

Public sporting and entertainment venues

Motor sports and gun/rifle/pistol clubs

Local council

Sporting facilities

Local council

Aquatic motorised sporting events

Roads and Maritime Services
Info Line: 131 256

Concert facilities

Local council

Concerts at major state venues (e.g. SCG, the Domain, Centennial Park, Moore Park)

EPA Environment Line
131 555

Entertainment activities at Sydney Olympic ParkSydney Olympic Park Authority
(02) 9714 7300
Online form 
Neighbourhood noise

Noise from residential premises, animal noise, barking dogs, power tools, loud music, air conditioners, pool pumps, etc.

Local council

 

Police Assistance Line
131 444

Building intruder or car alarms

Local council

 

Police Assistance Line
131 444

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Page last updated: 15 July 2013