Healthy Environment, Healthy Community, Healthy Business

Environment Protection Authority

Environment Line

Call the Environment Line

131 555

The Environment Line handles general inquiries about environmental issues and takes reports of pollution for which the Environment Protection Authority (EPA) has regulatory responsibilities. The Office of Environment and Heritage (OEH) provides this service as a one-stop pollution and environmental incident reporting service for both OEH and EPA.

Report pollution

Find out which agency is responsible

Environment Line accepts reports of pollution incidents where the EPA has a direct regulatory role, and reports relating to smoky or noisy motor vehicles 24 hours a day, 7 days a week. By phone: call 131 555

From February 2015, reports of littering from motor vehicles must be submitted online using the Littering from motor vehicles reporting portal or from a mobile device using the Report to EPA mobile app which will take you to the EPA website’s reporting portal. Environment Line can give advice about how you can report littering from motor vehicles but cannot submit a report on your behalf.

Find answers

Answers to common questions about environmental issues and reporting pollution can be found online in Ask Environment Line

Request information or publications

Many of our publications can be downloaded from our publications page or accessed through Shop NSW.

To find out if printed copies are available contact the Environment Line:

Request copyright permission.

Visit the Information Centre.

Public information

The Government Information (Public Access) Act 2009 (GIPA Act) allows you the right to be given access to information you ask for unless there is an overriding public interest against release. More information about obtaining information from EPA under the GIPA Act.

Contact details

Phone: 131 555 (for pollution and environmental incident reports)
1300 361 967 or 9995 5555 for other enquiries
National relay service for hearing impaired customers: 133 677

Fax: (02) 9995 5911

Email: info@environment.nsw.gov.au

Street address: Level 14, 59-61 Goulburn St, Sydney NSW

Postal address: PO Box A290, Sydney South NSW 1232

Opening hours: 8:30 am-5:00 pm, Monday-Friday. General information inquiries are handled during business hours. Reports of pollution incidents where EPA or OEH have a direct regulatory role, and reports relating to noisy or smoky motor vehicles, are taken 24 hours a day, seven days a week.

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Page last updated: 01 February 2015